This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: A client yells at the nurse frequently and uses profane language. Which of the following is the most ... (Read 59 times)

Sportsfan2111

  • Hero Member
  • *****
  • Posts: 585
on: Jul 8, 2018
A client yells at the nurse frequently and uses profane language. Which of the following is the most appropriate response by the nurse?
 
  a. Remain silent and do not respond
  b. Use an I statement when speaking to the client
  c. Tell the client, You make me angry.
  d. Ignore the behavior and walk away

Question 2

A client states to the nurse in a hostile voice, I am sick of being poked at and stuck with needles. Go away and leave me alone. Which of the following is the best statement by the nurse?
 
  a. I am not surprised that you wish to be left alone.
  b. I'm so sorry you are feeling so upset.
  c. You feel vulnerable and depressed as a result of all these treatments.
  d. Okay, I will go away.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

miss.ashley

  • Sr. Member
  • ****
  • Posts: 371
Reply #1 on: Jul 8, 2018
Answer to Question 1

ANS: B
Assertive responses contain I statements that take responsibility. This behavior is in contrast to aggressive behavior, which has a goal of dominating while suppressing the other person's rights. The goal of assertiveness is to communicate directly, standing up for one's personal rights while respecting the rights of others. Conflict creates anxiety, which may prevent one from behaving assertively. Aggressive behavior has a goal of dominating while suppressing the other person's rights. Aggressive responses often consist of you statements that fix blame on the other person. Assertive behaviors range from making a direct, honest statement about one's beliefs to taking a very strong, confrontational stand about what will and will not be tolerated in the relationship.

Answer to Question 2

ANS: B
Validating the anger and reframing are useful. Comments such as, I'm sorry you are feeling so upset, recognize the significance of the emotion being expressed without getting into the cause. I am not surprised that you wish to be left alone validates the client's anger, but does not reframe the situation. The nurse should not make inferences about what the client is feeling without first validating. Okay, I will go away is avoidant behavior by the nurse.


Sportsfan2111

  • Member
  • Posts: 585
Reply 2 on: Jul 8, 2018
Wow, this really help

phuda

  • Member
  • Posts: 348
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

The average older adult in the United States takes five prescription drugs per day. Half of these drugs contain a sedative. Alcohol should therefore be avoided by most senior citizens because of the dangerous interactions between alcohol and sedatives.

Did you know?

Normal urine is sterile. It contains fluids, salts, and waste products. It is free of bacteria, viruses, and fungi.

Did you know?

The newest statin drug, rosuvastatin, has been called a superstatin because it appears to reduce LDL cholesterol to a greater degree than the other approved statin drugs.

Did you know?

Common abbreviations that cause medication errors include U (unit), mg (milligram), QD (every day), SC (subcutaneous), TIW (three times per week), D/C (discharge or discontinue), HS (at bedtime or "hours of sleep"), cc (cubic centimeters), and AU (each ear).

Did you know?

Your heart beats over 36 million times a year.

Humpbacks frequently breach, throwing two thirds or more of their bodies out of the water and splash Humpbacks frequently breach, throwing two thirds or more of their bodies out of the water and splash
The tone of the nurse-patient introduction sets the stage for the patient interview and patient care The tone of the nurse-patient introduction sets the stage for the patient interview and patient care
Weber test: Place the base of the tuning fork on top of the client’s head. Weber test: Place the base of the tuning fork on top of the client’s head.
Comparison of Research Studies Exploring Nurse Caring Behaviors Comparison of Research Studies Exploring Nurse Caring Behaviors
Reading and talking about a picture book is one effective way to improve children’s language ... Reading and talking about a picture book is one effective way to improve children’s language ...
Some clues about the importance of language experience come from the tragic case of Genie, a girl ... Some clues about the importance of language experience come from the tragic case of Genie, a girl ...
Video: Cerebral Cortex Animation

For a complete list of videos, visit our video library