Deming was known for his statement that quality is never an ...

[madam-professor]

Deming was known for his statement that quality is never an accident. He means that to reach success, one needs to:
 
  A. Work in a silo so that no one can breech your work but yourself, trust only your-self, and be committed to perfection in every aspect of your life
  B. Be steadfast in one's focus; never chang-ing one's original idea and quality will be the ultimate reward
  C. Work hard, be sincere about one's inten-tion, and demonstrate intelligent direction and skillful execution
  D. Use multiple formative evaluations, maintain competency of staff, and use fi-nancial incentives to improve work pro-duction

Question 2

It has been said that only those who dare to fail greatly can ever achieve greatly. This validates that effective leaders striving for excellence must be:
 
  A. Infallible
  B. Geniuses
  C. Risk takers
  D. Perfectionists

[wshriver]

Answer to Question 1

ANS: C

Feedback
A Incorrect because Deming did not feel working alone was equal to success.
B Incorrect because Deming did not feel being resistant to change would generate success.
C Correct because these are the characteris-tics that Deming found to be linked with quality.
D Incorrect because this overt focus on evaluation was not one of Deming's ideas.

Answer to Question 2

ANS: C

Feedback
A Incorrect because no one is infallible.
B Incorrect because few people are a genius.
C Correct because to achieve excellence, we must take risks.
D Incorrect because excellence is not being a perfectionist.

[madam-professor]

Gracias!

[AmberC1996]

TYSM