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Author Question: What are the steps that make up the quality approach according to Deming? What will be an ideal ... (Read 32 times)

soccerdreamer_17

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What are the steps that make up the quality approach according to Deming?
 
  What will be an ideal response?

Question 2

To be effective, managers and employees must know how to interpret the feelings of others.
 
  Indicate whether the statement is true or false



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chem1s3

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Answer to Question 1

The four steps that make up the quality approach according to Deming are plan, do, check, and act. This is called the PDCA cycle or the Deming wheel.

Answer to Question 2

TRUE





 

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