A set of causes and conditions that repeatedly come together in a ...

[acc299]

A set of causes and conditions that repeatedly come together in a series of steps to transfer inputs into outcomes is called:
 
  a. CQI. c. QA.
  b. a process. d. a movement.

Question 2

An effective nurse manager adopts several quality improvement methods in the management of the ICU. The manager's approach is based on the understanding that some of the primary benefits to this approach includes which of the following?
 
  a. Empowers staff and provides an outlet for critical theory
  b. Views every problem as an opportunity to improve and to improve staff satisfaction
  c. Decreases necessary expenses from lost business and helps customers think you careabout them
 d. Involves staff in how work is planned and done and increases the customer's perception
  that you care by designing processes that meet the provider's needs

[adf223]

Answer to Question 1

B
This definition of a process (Bandyopadhyay and Hayes, 2009) provides a means for understanding
how work processes encompass steps and result in outcomes. Deming (2000) also noted that every
activity, every job is part of a process.. CQI and QA are all comprised of different work processes
aimed toward obtaining improved outcomes to specified concerns.

Answer to Question 2

B
Some principle benefits of adopting quality improvement methods include viewing every problem as a
possible opportunity for improvement; involving staff in how the work is designed and delivered
(improves staff satisfaction); empowering staff to identify and implement improvement, resulting in
increased patient outcomes; and increasing the customer's perception that you care by designing health
care processes to meet customer needs, as opposed to the health care provider's needs.