A nurse manager wants to implement a new method for delivery of patient care. While the nurses do not all agree that primary care will be the solution, they acknowledge that they will be able to live with and support the group's decision.
This is an example of which of the following? a. Decision making c. Consensus building
b. Problem solving d. Nursing process
Question 2
You are the nurse manager of a mental health unit. During the morning community meeting, a group of patients complain that the lights from the hallway disturb their sleep when the nurses open the doors to make room checks.
The patients ask if the lights in the hallway can be turned off at night. One of the nurses becomes defensive and responds that the lights are always dimmed at 9 P.M. Because the discussion becomes very intense, the group leader suggests that the problem be addressed by you as the nurse manager. After the meeting, you decide to implement a problem-solving approach to address the issue. What is the next step you should take? a. Identify the problem
b. Gather and analyze data
c. Generate alternatives and select an action
d. Implement the selected action, and evaluate the selected action
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