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Author Question: Which of the following provides an effective way to compare the tasks of quality planning, quality ... (Read 33 times)

lunatika

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Which of the following provides an effective way to compare the tasks of quality planning, quality control, and quality improvement?
 
  a. Juran trilogy
  b. Professional Review Organization (PRO)
  c. Shewart's circular plan/do/check/act cycle
  d. Deming's 14-point program

Question 2

The team approach to solving problems and locating opportunities for system improvement involves five steps. The first step is to discover what could be the most important
 
  accomplishments of the team and what changes are desirable. The best method of accomplishing step 1 is to:
  a. Compare job descriptions
  b. Analyze mission and goals
  c. Brainstorm
  d. Develop charts and diagrams



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mfedorka

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Answer to Question 1

ANS: A

Answer to Question 2

ANS: C




lunatika

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Reply 2 on: Jul 8, 2018
Thanks for the timely response, appreciate it


dreamfighter72

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Reply 3 on: Yesterday
Excellent

 

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