What communication technique would be most helpful during the ...

[evelyn o bentley]

What communication technique would be most helpful during the health interview?
 
  a. Use medical terminology.
  b. Keep questions simple.
  c. Help patients by finishing their sentences.
  d. Allow patients to ramble as they respond.

Question 2

How should the nurse interview a 90-year-old Chinese woman who is accompanied by her daughter?
 
  a. Use direct, short questions.
  b. Address all the questions to the daughter.
  c. Use pictures of body systems rather than anatomical terms.
  d. Use social conversation and indirect questions.

[Jsherida]

Answer to Question 1

ANS: B
Keeping questions simple and asking the question in a clear voice help patients process answers. Finishing their sentences and allowing extensive rambling are not helpful for useful interviewing.

Answer to Question 2

ANS: D
Persons with an Asian background consider direct questions inappropriate and they are more comfortable with indirect questioning in a social context. Rather than saying, How many bowel movements do you have a day? it would be better to ask, How would you describe your digestion?