List and describe the four stages of empathic ...

[karlynnae]

List and describe the four stages of empathic listening.

Question 2

For some mismatched couples, similarities in __________ and __________ may outweigh differences in physical attractiveness.
 Fill in the blank(s) with correct word

[jesse.fleming]

Answer to Question 1

1) Mimic content of communication: simply repeat what is said.

2) Rephrase the content: put the other person's meaning in your own words.

3) Reflect feeling: listen and look to the nature of the emotion behind the communication, observing things such as facial expression, body language and voice.

4) Rephrase the content and reflect the feeling: combine stages 2 and 3 by putting both the other's verbal meaning and emotional content in your own words.

Answer to Question 2

thinking (personality)
attitudes