Gathering information from every person involved in a procedure ...

[Collmarie]

Gathering information from every person involved in a procedure should be the ________ step in revising a procedure.
 Fill in the blank(s) with correct word

Question 2

When steps in a procedure are followed, the goal is to achieve a uniform outcome every time a task is performed.
 
 Indicate whether the statement is true or false

[Expo]

Answer to Question 1

first

Answer to Question 2

TRUE

[Collmarie]

Thanks for the timely response, appreciate it

[fatboyy09]

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