Answer to Question 1
OBQI/OBQM gathers data in a uniform manner that results in showing the agency's performance in terms of outcomes relative to the national sample. Risk adjustment occurs, compensating for the potential influence of case mix variables that can affect outcomes. Then the agency selects target outcomes for enhancement, evaluates care for target outcomes, develops an action plan to change care, then monitors the outcome to see what is accomplished.
Answer to Question 2
the Center for Health Services Research, Denver, Colorado