The actual consequences of communication can be directly affected ...

[Diane]

The actual consequences of communication can be directly affected by whether an organization is characterized by
 
  a. the political or consensual model of communication.
  b. individuals deeply desiring to improve communication.
  c. senders of messages knowing exactly what they want to say or write.
  d. none of the above.

Question 2

Which of the following is NOT true of informal channels of communication within organizations?
 
  a. They always follow proper organizational channels to their intended recipients.
  b. They may originate with individuals not acting officially.
  c. Senders of such communications often try to avoid going through formal hierarchical (or other) channels.
  d. They are not building blocks to articulate official purposes, strategies, and tactics.

[amandalm]

Answer to Question 1

ANS: A

Answer to Question 2

ANS: A