In addition to being able to request a quote online or schedule an appointment, the Stanley Steemer website offers a series of videos that explains how to remove a variety of stains using common household ingredients as well as the company's spot remover. This illustrates which online marketing tactic?
A) Email marketing
B) Lead generation
C) Social-media marketing
D) Content marketing
E) SEO
Question 2
In a furniture factory, one worker cuts the wood according to the design; another glues the furniture together, and another stains and finishes the furniture. This is an example of:
A) departmentalization .
B) decentralization.
C) an automated assembly line.
D) job rotation.
E) job specialization.
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