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Author Question: When calling a patient to schedule an appointment, what should the caller be prepared with? A. A ... (Read 14 times)

nautica902

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on: Jun 25, 2018
When calling a patient to schedule an appointment, what should the caller be prepared with?
 
  A. A potential diagnosis list
  B. The patient's bill
  C. Patient record and any instructions to be given to the patient
  D. A script to follow in talking to the patient

Question 2

Not speaking directly to a person is a common error when
 
  A. an interpreter is involved.
  B. someone is hard of hearing.
  C. speaking to a child.
  D. speaking to an adult.


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briseldagonzales

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Reply #1 on: Jun 25, 2018
Answer to Question 1

C.Patient record and any instructions to be given to the patient

Answer to Question 2

A.an interpreter is involved.


nautica902

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Reply 2 on: Jun 25, 2018
Excellent

sultana.d

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Reply 3 on: Yesterday
Great answer, keep it coming :)

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