Using data about buying preferences and customer profiles allows management to do all of the following except:
A) make decisions about how best to serve the customer.
B) make better inventory decisions.
C) offer lower prices.
D) provide individualized customer service.
E) enhance buying selections.
Question 2
Advantages to ____________ are quick decision making and a unified and consistent vision.
A) laissez-faire leadership
B) charismatic leadership
C) autocratic leadership
D) participative leadership
E) top-down leadership
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Effective Leadership and Management in Nursing, 9th Edition
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