Creating a website so that customers can search for information ...

[oliviahorn72]

Creating a website so that customers can search for information instead of calling the company's offices and speaking to a customer-service representative is an e-business strategy designed to increase profit by
 A) reducing revenues.
  B) reducing expenses.
  C) creating a new revenue stream.
  D) increasing revenues.
  E) creating more assets.

Question 2

When Russell Meyer started his new job, he was offered a cafeteria plan from which he could choose items such as health care, vision care, child care, life insurance, and membership at the company's gym. This is likely a type of
 A) employee benefit.
  B) employee orientation.
  C) flexible benefit plan.
  D) employee empowerment.
  E) incentive payments.

[choc0chan]

Answer to Question 1

B

Answer to Question 2

C