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Author Question: ___ are generally better informed than consumers and consider a product's quality, its price, and ... (Read 127 times)

nramada

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___ are generally better informed than consumers and consider a product's quality, its price, and the service provided by suppliers.
 A) Business buyers
  B) Institutional buyers
  C) Government buyers
  D) Elderly buyers

Question 2

When a business firm implements several programs to encourage prompt and courteous customer service, employee participation, and better coordination with suppliers, it is making an effort to use
 A) quality concern focus.
  B) total quality management.
  C) quality improved planning.
  D) quality development.
  E) quality commitment.



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tuate

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Answer to Question 1

A

Answer to Question 2

B





 

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