Author Question: Perspective-taking is a vital skill if you want to communicate effectively. When deciding how to ... (Read 28 times)

theo

  • Hero Member
  • *****
  • Posts: 698
Perspective-taking is a vital skill if you want to communicate effectively. When deciding how to phrase a message, you need to consider the following, except one. Which one?
 
  a. What the receiver already knows about the issue at hand
  b. The receiver's perspective
  c. the amount of redundancy in the message
  d. what further information the receiver needs or wants

Question 2

Shannon has not learnt how to express her feelings effectively. This can lead to the following problems except
 
  a. Selective perception
  b. Biased judgment
  c. Diagnosis and conflict resolution
  d. Relationship problems



dmurph1496

  • Sr. Member
  • ****
  • Posts: 343
Answer to Question 1

c. the amount of redundancy in the message

Answer to Question 2

c. Diagnosis and conflict resolution



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question


 

Did you know?

Medication errors are more common among seriously ill patients than with those with minor conditions.

Did you know?

The largest baby ever born weighed more than 23 pounds but died just 11 hours after his birth in 1879. The largest surviving baby was born in October 2009 in Sumatra, Indonesia, and weighed an astounding 19.2 pounds at birth.

Did you know?

Always store hazardous household chemicals in their original containers out of reach of children. These include bleach, paint, strippers and products containing turpentine, garden chemicals, oven cleaners, fondue fuels, nail polish, and nail polish remover.

Did you know?

Symptoms of kidney problems include a loss of appetite, back pain (which may be sudden and intense), chills, abdominal pain, fluid retention, nausea, the urge to urinate, vomiting, and fever.

Did you know?

The most common childhood diseases include croup, chickenpox, ear infections, flu, pneumonia, ringworm, respiratory syncytial virus, scabies, head lice, and asthma.

For a complete list of videos, visit our video library