Pick the one effect that paraphrasing does not have. Paraphrasing ...

[mrsjacobs44]

Pick the one effect that paraphrasing does not have. Paraphrasing
 
  a. Helps the receiver to get into the sender's shoes
  b. Communicates cooperative intent
  c. Helps the receiver avoid judging and evaluating
  d. Confuses the sender about what he actually meant to say

Question 2

Paraphrasing is key to good listening. Which one of the effects listed below does paraphrasing have?
 
  a. It decreases the sender's defensiveness.
  b. It decreases the sender's self-acceptance.
  c. It makes evaluating the sender easier.
  d. It makes the communication process longer and more frustrating.

[Jevvish]

Answer to Question 1

d. Confuses the sender about what he actually meant to say

Answer to Question 2

a. It decreases the sender's defensiveness.

[mrsjacobs44]

Wow, this really help

[xiaomengxian]

Thanks for the timely response, appreciate it