« previous next »

Author Question: Before transferring a call, you should: a. Explain that you are going to transfer the call. b. ... (Read 26 times)

Jkov05

  • Hero Member
  • *****
  • Posts: 556
on: Jul 16, 2018
Before transferring a call, you should:
 
  a. Explain that you are going to transfer the call.
  b. Lay the phone down and find out where to transfer the call.
  c. Take a message.
  d. Find out the reason for the call.

Question 2

After taking a message, which is correct?
 
  a. Repeat the message and phone number back to the caller.
  b. Put the caller on hold.
  c. Transfer the caller.
  d. Lay the phone down.


mtmmmmmk

  • Sr. Member
  • ****
  • Posts: 335
Reply #1 on: Jul 16, 2018
Answer to Question 1

A

Answer to Question 2

A


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

To prove that stomach ulcers were caused by bacteria and not by stress, a researcher consumed an entire laboratory beaker full of bacterial culture. After this, he did indeed develop stomach ulcers, and won the Nobel Prize for his discovery.

Did you know?

Though the United States has largely rejected the metric system, it is used for currency, as in 100 pennies = 1 dollar. Previously, the British currency system was used, with measurements such as 12 pence to the shilling, and 20 shillings to the pound.

Did you know?

The most common childhood diseases include croup, chickenpox, ear infections, flu, pneumonia, ringworm, respiratory syncytial virus, scabies, head lice, and asthma.

Did you know?

Vaccines prevent between 2.5 and 4 million deaths every year.

Did you know?

One way to reduce acid reflux is to lose two or three pounds. Most people lose weight in the belly area first when they increase exercise, meaning that heartburn can be reduced quickly by this method.

Experiment of Lederberg and Tatum demonstrating gene transfer in E. coli Experiment of Lederberg and Tatum demonstrating gene transfer in E. coli
F plasmids transfer during conjugation F plasmids transfer during conjugation
Transfer RNAs (tRNA) carry amino acids to the ribosome to be synthesized into proteins. Transfer RNAs (tRNA) carry amino acids to the ribosome to be synthesized into proteins.
Barenaked Ladies - Call And Answer (Video Version) Barenaked Ladies - Call And Answer (Video Version)
IQ scores form what mathematicians call a normal distribution "bell curve" IQ scores form what mathematicians call a normal distribution "bell curve"
Sufjan Stevens - Mystery of Love (From Sufjan Stevens - Mystery of Love (From "Call Me By Your Name" Soundtrack)
Video: How does asthma work?And How do you treat asthma?

For a complete list of videos, visit our video library