« previous next »

Author Question: Before transferring a call, you should: a. Explain that you are going to transfer the call. b. ... (Read 92 times)

Jkov05

  • Hero Member
  • *****
  • Posts: 556
on: Jul 16, 2018
Before transferring a call, you should:
 
  a. Explain that you are going to transfer the call.
  b. Lay the phone down and find out where to transfer the call.
  c. Take a message.
  d. Find out the reason for the call.

Question 2

After taking a message, which is correct?
 
  a. Repeat the message and phone number back to the caller.
  b. Put the caller on hold.
  c. Transfer the caller.
  d. Lay the phone down.


mtmmmmmk

  • Sr. Member
  • ****
  • Posts: 335
Reply #1 on: Jul 16, 2018
Answer to Question 1

A

Answer to Question 2

A


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

As many as 28% of hospitalized patients requiring mechanical ventilators to help them breathe (for more than 48 hours) will develop ventilator-associated pneumonia. Current therapy involves intravenous antibiotics, but new antibiotics that can be inhaled (and more directly treat the infection) are being developed.

Did you know?

The U.S. Preventive Services Task Force recommends that all women age 65 years of age or older should be screened with bone densitometry.

Did you know?

People often find it difficult to accept the idea that bacteria can be beneficial and improve health. Lactic acid bacteria are good, and when eaten, these bacteria improve health and increase longevity. These bacteria included in foods such as yogurt.

Did you know?

HIV testing reach is still limited. An estimated 40% of people with HIV (more than 14 million) remain undiagnosed and do not know their infection status.

Did you know?

Certain rare plants containing cyanide include apricot pits and a type of potato called cassava. Fortunately, only chronic or massive ingestion of any of these plants can lead to serious poisoning.

Gene Transfer by Plasmids Gene Transfer by Plasmids
A Littoral Cell—Sediment transfer A Littoral Cell—Sediment transfer
Resonance transfer of energy in a light-harvesting complex Resonance transfer of energy in a light-harvesting complex
The meridional transfer of energy The meridional transfer of energy
Explain how it can be desirable from an intertemporal perspective for a country run a current ... Explain how it can be desirable from an intertemporal perspective for a country run a current ...
Electron Transfer Phosphorylation Electron Transfer Phosphorylation
Video: Interview with Person having Obsessive Compulsive Disorder

For a complete list of videos, visit our video library