« previous next »

Author Question: Before transferring a call, you should: a. Explain that you are going to transfer the call. b. ... (Read 70 times)

Jkov05

  • Hero Member
  • *****
  • Posts: 556
on: Jul 16, 2018
Before transferring a call, you should:
 
  a. Explain that you are going to transfer the call.
  b. Lay the phone down and find out where to transfer the call.
  c. Take a message.
  d. Find out the reason for the call.

Question 2

After taking a message, which is correct?
 
  a. Repeat the message and phone number back to the caller.
  b. Put the caller on hold.
  c. Transfer the caller.
  d. Lay the phone down.


mtmmmmmk

  • Sr. Member
  • ****
  • Posts: 335
Reply #1 on: Jul 16, 2018
Answer to Question 1

A

Answer to Question 2

A


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Women are two-thirds more likely than men to develop irritable bowel syndrome. This may be attributable to hormonal changes related to their menstrual cycles.

Did you know?

The immune system needs 9.5 hours of sleep in total darkness to recharge completely.

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

Did you know?

Only 12 hours after an egg cell is fertilized by a sperm cell, the egg cell starts to divide. As it continues to divide, it moves along the fallopian tube toward the uterus at about 1 inch per day.

Did you know?

Hippocrates noted that blood separates into four differently colored liquids when removed from the body and examined: a pure red liquid mixed with white liquid material with a yellow-colored froth at the top and a black substance that settles underneath; he named these the four humors (for blood, phlegm, yellow bile, and black bile).

F plasmids transfer during conjugation F plasmids transfer during conjugation
Gene Transfer by Plasmids Gene Transfer by Plasmids
Gene Transfer by Plasmids p1 Gene Transfer by Plasmids p1
Holley’s two-dimensional cloverleaf model of transfer RNA Holley’s two-dimensional cloverleaf model of transfer RNA
Gene-transfer processes in bacteria Gene-transfer processes in bacteria
Electron Transfer Phosphorylation Electron Transfer Phosphorylation
Video: Griffith's experiments

For a complete list of videos, visit our video library