Answer to Question 1
ANS: B
Releasing patient information in the context of a criminal act, such as physical abuse, is ex-empt from confidentiality standards and laws, because the release of this information is for the protection of the victim; it is used to investigate the crime and potentially to apprehend the perpetrator. Although the remaining options are true, those statements do not adequately address the patient's remarks.
Answer to Question 2
ANS: C
Assuring the family that you are not hiding facts from them will best assist in establishing a trusting relationship and can be facilitated by respecting and encouraging them to ask ques-tions that will be answered honestly by the staff. The remaining options are appropriate but lack the interaction between nurse and family that the correct option possesses.