When interviewing a client, which nonverbal behavior should a ...

[itsmyluck]

When interviewing a client, which nonverbal behavior should a nurse employ?
 
  A. Maintaining indirect eye contact with the client
  B. Providing space by leaning back away from the client
  C. Sitting squarely, facing the client
  D. Maintaining open posture with arms and legs crossed

Question 2

A client who frequently exhibits angry outbursts is diagnosed with antisocial personality disorder. Which appropriate feedback should a nurse provide when this client experiences an angry outburst?
 
  A. Why do you continue to alienate your peers by your angry outbursts?
  B. You accomplish nothing when you lose your temper like that.
  C. Showing your anger in that manner is very childish and insensitive.
  D. During group, you raised your voice, yelled at a peer, and slammed the door.

[cclemon1]

Answer to Question 1

ANS: C
When interviewing a client, the nurse should employ the nonverbal behavior of sitting squarely, facing the client. Facilitative skills for active listening can be identified by the acronym SOLER. SOLER includes sitting squarely facing the client (S), open posture when interacting with a client (O), leaning forward toward the client (L), establishing eye contact (E), and relaxing (R).

Answer to Question 2

ANS: D
The nurse is providing appropriate feedback when stating, During group, you raised your voice, yelled at a peer, and slammed the door. Giving appropriate feedback involves helping the client consider a modification of behavior. Feedback should give information to the client about how he or she is perceived by others. Feedback should not be evaluative or be used to give advice.

[itsmyluck]

Thank you

[cclemon1]

Happy to help you