Informal definitions are characterized by a) a word or brief ...

[eruditmonkey@yahoo.com]

Informal definitions are characterized by
 
  a) a word or brief phrase
  b) a full sentence
  c) casual language
  d) long documents

Question 2

The best opening for a good news message would be
 
  a) an apology plus a buffer
  b) the positive message
  c) establishing a common point of interest
  d) promoting your organization

[javimendoza7]

Answer to Question 1

a

Answer to Question 2

b

[eruditmonkey@yahoo.com]

TYSM

[bdobbins]

Thanks for the timely response, appreciate it