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Author Question: Anthony is comparing the quality of an 800 personal computer to one that costs 1,634. This is an ... (Read 16 times)

Metfan725

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on: Jul 21, 2018

Anthony is comparing the quality of an 800 personal computer to one that costs 1,634.
  This is an example of the ________ of quality.


 
 

a. relative nature
  b. absolute nature
  c. conformance dimension
  d. price dimension
  e. None of these



Question 2

The totality of features and characteristics of a product or service that determines its ability
  to satisfy stated or implied needs is called


 
 

a. the needs satisfaction index.
  b. the operations effectiveness ratio.
  c. the productivity/efficiency ratio.
  d. quality.
  e. redundancy.



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mathjasmine

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Reply #1 on: Jul 21, 2018
Answer to Question 1

A

Answer to Question 2

D


Metfan725

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Reply 2 on: Jul 21, 2018
Excellent

gcook

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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