Author Question: Anthony is comparing the quality of an 800 personal computer to one that costs 1,634. This is an ... (Read 6 times)

Metfan725 · **on:** Jul 21, 2018

Anthony is comparing the quality of an 800 personal computer to one that costs 1,634.
This is an example of the ________ of quality.

a. relative nature
b. absolute nature
c. conformance dimension
d. price dimension
e. None of these

Question 2

The totality of features and characteristics of a product or service that determines its ability
to satisfy stated or implied needs is called

a. the needs satisfaction index.
b. the operations effectiveness ratio.
c. the productivity/efficiency ratio.
d. quality.
e. redundancy.

mathjasmine · **Reply #1 on:** Jul 21, 2018

Answer to Question 1

A

Answer to Question 2

D

Metfan725 · **Reply 2 on:** Jul 21, 2018

Excellent

strudel15

Thanks for the timely response, appreciate it