Author Question: The student studying group processes learns about the four phases of groups, which include (Select ... (Read 72 times)

abc · **on:** Jul 22, 2018

The student studying group processes learns about the four phases of groups, which include (Select all that apply.)

a. forming.
b. norming.
c. organizing.
d. storming.
e. working.

Question 2

A nursing manager explains to the executive committee that reducing errors requires

a. disciplining staff members who continue to make errors.
b. focusing on systems problems and not blaming individuals.
c. having an anonymous error reporting procedure for staff.
d. holding individuals responsible for the errors they commit.

dyrone · **Reply #1 on:** Jul 22, 2018

Answer to Question 1

A, B, D
The phases in the group process include forming, storming, norming, performing, and adjourning. Organizing and working are not phases in the group process.

Answer to Question 2

B
A just culture encourages open and honest reporting when errors or near misses occur. The analysis that follows reporting should focus on system flaws and not individual fault.
Having a culture in which individuals are blamed and shamed for their errors reduces the probability of error reporting. If this occurs, no meaningful action can be taken to reduce the likelihood of errors.
A safe mechanism for reporting errors should be available, but if all reporting were anonymous, it would be difficult to track and trend data.
Individuals and organizations should be held accountable for errors if indicated, but most errors are the result of system flaws.