When dealing with resistance it is necessary to recognize that ...

[Mollykgkg]

When dealing with resistance it is necessary to recognize that
 
  A. It is uncommon if the change is truly beneficial.
  B. It may be the result of people having invested time, money, or something else in the current situation.
  C. It is best overcome by ignoring concerns and focusing only on benefits that change will bring.
  D. A real change agent will not feel fear or trepidation when acting to promote change.

Question 2

Empowerment
 
  A. Means that you have become a leader with supportive followers.
  B. Is primarily related to the development of personal skills.
  C. Is strongly related to the development of individual and group resources.
  D. Is most firmly developed when individuals act on their own rather than as members of a group.

[bimper21]

Answer to Question 1

B

Answer to Question 2

C

[Mollykgkg]

Thanks for the timely response, appreciate it

[hollysheppard095]

YES! Correct, THANKS for helping me on my review