Author Question: Change agents are outside consultants who are selected for their skill in dealing with resistance to ... (Read 23 times)

Mollykgkg

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Change agents are outside consultants who are selected for their skill in dealing with resistance to change.
 
  Indicate whether the statement is true or false

Question 2

What are the benefits and costs of social responsibility?
 
  What will be an ideal response?



Pariscourtney

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Answer to Question 1

FALSE

Answer to Question 2

The benefits of social responsibility include the following:
 Socially responsible companies are good corporate citizens to the community and to the environment.
 Socially responsible company policies can enhance the image of a company as well as its product brands from the perspective of the consumers.
 Socially responsible companies have fewer conflicts with stakeholders who disagree with the company over how it uses its resources.
 Socially responsible companies are more likely to influence stakeholders to become loyal customers and become advocates of the company's products.
 Research shows that corporate social responsibility is related to higher financial performance and the ability to recruit better quality job applicants.

The costs of social responsibility include the following:
 Socially responsible companies may lose focus on the business goals while focusing on goals related to good corporate citizenship.
 Socially responsible companies may divert needed resources for improving the business into social responsibility projects, which could put a company at a competitive disadvantage.



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