Which of the following statements are good netiquette for a ...

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Which of the following statements are good netiquette for a worker to practice?
 
  A) Don't worry about typos. Get the message and get it out fast. This is a crisis
 
  B) If you don't understand an acronym, be patient. You'll figure it out and you won't look stupid or offend the client.
 
  C) Choose a font style that lets the client get a glimpse of your personality so you come across as more human.
 
  D) Brevity in your responses is a good thing, so use standard, clear, counseling responses.

Question 2

One of the major, distinctive differences between crisis intervention and long term therapy is the:
 
  A) radical difference in models of therapy.
 
  B) radical difference in assessment.
 
  C) use of empathy and unconditional positive regard for the client.
 
  D) the use of psychoeducation while exploring possible solutions.

[kkenney]

Answer to Question 1

D

Answer to Question 2

B

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Thank you!

[kkenney]

Always glad to help...