Author Question: __________________ is an ongoing process by which an agency and outside groups monitor the quality ... (Read 52 times)

jrubin · **on:** Jul 31, 2018

__________________ is an ongoing process by which an agency and outside groups monitor the quality of services offered

a. Consultation
b. Needs assessment
c. Advocacy counseling
d. Quality assurance

Question 2

_________________ provides information about how well a program is being implemented

a. Process evaluation, also called formative evaluation
b. Program outcome evaluation, also called summative evaluation
c. Process evaluation, also called summative evaluation
d. Program evaluation, also called product evaluation