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Author Question: In the first step of brainstorming, which building block is most useful in helping to identify the ... (Read 116 times)

Caiter2013

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on: Jul 31, 2018
In the first step of brainstorming, which building block is most useful in helping to identify the real problem?
 
  A. Invitational skills
  B. Open questions
  C. Closed questions
  D. Confrontation

Question 2

When the affirming response is misused:
 
  a. The effect is too accurate for the client.
  b. The effect is to communicate to a client his or her ability to perform a certain action.
   c. The effect is to negate or ignore the client's concerns.
  d. None of the above.


trog

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Reply #1 on: Jul 31, 2018
Answer to Question 1

C

Answer to Question 2

c


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