In the first step of brainstorming, which building block is most ...

[Caiter2013]

In the first step of brainstorming, which building block is most useful in helping to identify the real problem?
 
  A. Invitational skills
  B. Open questions
  C. Closed questions
  D. Confrontation

Question 2

When the affirming response is misused:
 
  a. The effect is too accurate for the client.
  b. The effect is to communicate to a client his or her ability to perform a certain action.
   c. The effect is to negate or ignore the client's concerns.
  d. None of the above.

[trog]

Answer to Question 1

C

Answer to Question 2

c