Answer to Question 1
D
Answer to Question 2
Succession planning can help organizations ensure that employees will be recruited for and prepared to fill key positions when they become vacant. First, job descriptions should be reviewed to determine which positions to include. Then the plan should be developed with help from tools including the organization chart, job descriptions, and job specifications. Training programs should be developed and employees selected. Current employees may be selected for some positions and external contacts may be used to recruit others. Trainees should be evaluated and training activities revised as necessary, and the succession plan should be evaluated periodically.