________ often is referred to as the 80-20 rule because 80 of a ...

[kaid0807]

________ often is referred to as the 80-20 rule because 80 of a given outcome typically results from 20 of an input.
 
  A) Ishikawa charting
 
  B) Pareto analysis
 
  C) Rightsizing
 
  D) Benchmarking

Question 2

Explain steps in a progressive discipline program.
 
  What will be an ideal response?

[DHRUVSHAH]

Answer to Question 1

B

Answer to Question 2

Progressive discipline assists in bringing performance up to standards. Its objectives are to minimize misunderstandings, ensure the employee is given evidence and opportunity to improve, reduce terminations, and ensure documentation. Common steps include oral warning, written warning, probation, and termination.

Timelines should be reasonable but recognize that the operation is affected until performance goals are met. Workplace rules and standards must be clearly written and comply with legal standards, and all goals should be achievable and measurable. Managers have the responsibility to help employees improve, and this can be done through training followed by coaching.