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Author Question: A job specification contains a. personal requirements for completing position tasks. b. tasks ... (Read 108 times)

burton19126

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A job specification contains
 
  a. personal requirements for completing position tasks.
  b. tasks of a position that staff members must perform.
  c. guidelines for relating to various persons on the job.
  d. professional development goals for a position.

Question 2

Which situation describes a service failure by an FOH employee?
 
  a. Overcooked steak
  b. Inadequate portion sizes
  c. Lack of variety on menu
  d. Wrong order delivered to guest



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epscape

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Answer to Question 1

A

Answer to Question 2

D





 

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