If a client is resistant to change, a human services worker can be encouraged by the
fact that _______.
A. resistance to new ideas is very common
B. the worker knows more than the client
C. the client may have differing values
D. change is inevitable
Question 2
The basis by which all intervention must be measured is ______.
A. the worker's value system
B. the client's expectations
C. adherence to professional rules
D. success in achieving goals