A human services worker is embarking on a helping relationship with a client with
whom there is a language barrier. Which will be the most important step of the
helping process?
A. assessment
B. engagement
C. setting goals
D. making a contract
Question 2
What is the most important thing a human service worker needs in order to prevent
burnout?
A. sharing work
B. limited work hours
C. knowledge of self
D. knowledge of the regulations