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Author Question: According to our module, a quality check is typically performed in what stage of the service ... (Read 16 times)

elizabeth18

  • Hero Member
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  • Posts: 559
on: Aug 10, 2018
According to our module, a quality check is typically performed in what stage of the service encounter?
 
  a. Postarrival
  b. Preprocess
  c. Postprocess
  d. In-process
  e. Predeparture

Question 2

The final part of an orientation program is to review the material within the employee handbook with the new hire and answer any questions they may have.
 
  Indicate whether the statement is true or false


s.meritte

  • Sr. Member
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  • Posts: 306
Reply #1 on: Aug 10, 2018
Answer to Question 1

D

Answer to Question 2

FALSE


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