Author Question: Appropriate email customer service skills include: a. designating specific times during the day to ... (Read 143 times)

RODY.ELKHALIL

  • Hero Member
  • *****
  • Posts: 591
Appropriate email customer service skills include:
 a. designating specific times during the day to check and answer email messages.
  b. answering only messages to which you can provide a positive answer.
 c. checking your messages only once per day.
 d. Both A and B

Question 2

When indexing names for an alphabetic filing system, symbols are spelled out in full.
 a. True
  b. False
 Indicate whether the statement is true or false



sarajane1989

  • Sr. Member
  • ****
  • Posts: 296
Answer to Question 1

a

Answer to Question 2

True



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Acute bronchitis is an inflammation of the breathing tubes (bronchi), which causes increased mucus production and other changes. It is usually caused by bacteria or viruses, can be serious in people who have pulmonary or cardiac diseases, and can lead to pneumonia.

Did you know?

Increased intake of vitamin D has been shown to reduce fractures up to 25% in older people.

Did you know?

Patients who have been on total parenteral nutrition for more than a few days may need to have foods gradually reintroduced to give the digestive tract time to start working again.

Did you know?

The calories found in one piece of cherry cheesecake could light a 60-watt light bulb for 1.5 hours.

Did you know?

People with alcoholism are at a much greater risk of malnutrition than are other people and usually exhibit low levels of most vitamins (especially folic acid). This is because alcohol often takes the place of 50% of their daily intake of calories, with little nutritional value contained in it.

For a complete list of videos, visit our video library