Author Question: Appropriate email customer service skills include: a. designating specific times during the day to ... (Read 152 times)

RODY.ELKHALIL

  • Hero Member
  • *****
  • Posts: 591
Appropriate email customer service skills include:
 a. designating specific times during the day to check and answer email messages.
  b. answering only messages to which you can provide a positive answer.
 c. checking your messages only once per day.
 d. Both A and B

Question 2

When indexing names for an alphabetic filing system, symbols are spelled out in full.
 a. True
  b. False
 Indicate whether the statement is true or false



sarajane1989

  • Sr. Member
  • ****
  • Posts: 296
Answer to Question 1

a

Answer to Question 2

True



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Pink eye is a term that refers to conjunctivitis, which is inflammation of the thin, clear membrane (conjunctiva) over the white part of the eye (sclera). It may be triggered by a virus, bacteria, or foreign body in the eye. Antibiotic eye drops alleviate bacterial conjunctivitis, and antihistamine allergy pills or eye drops help control allergic conjunctivitis symptoms.

Did you know?

Most women experience menopause in their 50s. However, in 1994, an Italian woman gave birth to a baby boy when she was 61 years old.

Did you know?

Drug-induced pharmacodynamic effects manifested in older adults include drug-induced renal toxicity, which can be a major factor when these adults are experiencing other kidney problems.

Did you know?

Although puberty usually occurs in the early teenage years, the world's youngest parents were two Chinese children who had their first baby when they were 8 and 9 years of age.

Did you know?

Children of people with alcoholism are more inclined to drink alcohol or use hard drugs. In fact, they are 400 times more likely to use hard drugs than those who do not have a family history of alcohol addiction.

For a complete list of videos, visit our video library