Author Question: It is not necessary for an organization to have effective internal customer service in order to ... (Read 61 times)

newyorker26 · **on:** Aug 22, 2018

It is not necessary for an organization to have effective internal customer service in order to provide good external customer service.
a. True
b. False
Indicate whether the statement is true or false

Question 2

E-commerce allows companies and individuals to conduct business through
a. a brick and mortar store.
b. a central store.
c. electronic mail.
d. networks and computers.