When hosting international visitors an office professional should
A) research cultural attitudes about time in the visitor's culture.
B) locate the visitor's nearest consulate office.
C) learn a few words and phrases in the visitor's language.
D) All of the above.
Question 2
When a visitor must wait to see your manager, the office professional is expected to
A) visit with the caller until the time of the appointment.
B) immediately apologize and indicate the day has been hectic and explain in detail so the
visitor will understand the delay is not your fault.
C) invite the visitor to have a seat, make them feel at ease, then continue working.
D) ignore the caller and continue working.
Medical assistants perform many functions in a physician's office or a clinic.
Renzo Piano, Jean-Marie Tjibaou Cultural Center, Nouméa, New Caledonia. 1991–98.
Eero Saarinen, TWA Terminal, John F. Kennedy International Airport, New York.
Medical assistant extern clarifying externship issues with the office manager.
One of the cultural privileges of being white in the United States is less suspicion of wrongdoing.
Cultural Diversity in Health and Illness (9th Edition)