Author Question: When hosting international visitors, you should a. Learn a few words and phrases in the visitor's ... (Read 67 times)

krzymel · **on:** Aug 22, 2018

When hosting international visitors, you should

a. Learn a few words and phrases in the visitor's language.
b. Locate the client's nearest consulate's office.
c. Research cultural attitudes about time,
d. All of the above,

Question 2

When someone whom the manager wishes to see calls to cancel an appointment, a good public relations assistant will

a. Offer to make another appointment.
b. Try to persuade the caller to keep the appointment.
c. Discourage the caller from making another appointment.
d. All of the above.