When someone requests an appointment by telephone or e-mail, you ...

[fbq8i]

When someone requests an appointment by telephone or e-mail, you should
 
  a. Establish immediately whether your manager is the person the caller should see.
  b. Ask your manager what you should do.
  c. Explain what your manager will be doing and ask or e-mail what free time they would like.
  d. Protect your manager's time at all costs so he can get his or her paperwork done.

Question 2

Unless special arrangements have been made, a meeting between a subordinate and a manger is expected to be held in the
 
  a. Subordinate's office.
  b. Conference room.
  c. Manager's office.
  d. Cafeteria.

[bitingbit]

Answer to Question 1

A

Answer to Question 2

C

[fbq8i]

Thanks for the timely response, appreciate it

[essyface1]

Gracias!