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Author Question: According to Swick, these communication behaviors are likely to increase trust between families and ... (Read 86 times)

EY67

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According to Swick, these communication behaviors are likely to increase trust between families and staff:
 
  a. approachability, friendliness, empathy
  b. approachability, sensitivity, flexibility, dependability
  c. sensitivity, high expectations, dependability, high self-esteem
  d. sensitivity, flexibility, clarity, approachability

Question 2

The interpersonal communication strategy that allows the teacher to repeat what she has heard the parent say and gives parents the opportunity to correct or modify the teacher's understanding is
 
  a. reflection.
  b. I-messages.
  c. active listening.
  d. echoing.



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Ksanderson1296

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Answer to Question 1

ANS: B

Answer to Question 2

ANS: A




EY67

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Reply 2 on: Sep 11, 2018
Thanks for the timely response, appreciate it


6ana001

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

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