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Author Question: According to Swick, these communication behaviors are likely to increase trust between families and ... (Read 92 times)

EY67

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on: Sep 11, 2018
According to Swick, these communication behaviors are likely to increase trust between families and staff:
 
  a. approachability, friendliness, empathy
  b. approachability, sensitivity, flexibility, dependability
  c. sensitivity, high expectations, dependability, high self-esteem
  d. sensitivity, flexibility, clarity, approachability

Question 2

The interpersonal communication strategy that allows the teacher to repeat what she has heard the parent say and gives parents the opportunity to correct or modify the teacher's understanding is
 
  a. reflection.
  b. I-messages.
  c. active listening.
  d. echoing.


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Ksanderson1296

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Reply #1 on: Sep 11, 2018
Answer to Question 1

ANS: B

Answer to Question 2

ANS: A


EY67

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Reply 2 on: Sep 11, 2018
Thanks for the timely response, appreciate it

JaynaD87

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Reply 3 on: Yesterday
Excellent

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