Identify the least appropriate Answer: Sandwiching refers to ...

[bucstennis@aim.com]

Identify the least appropriate Answer: Sandwiching refers to
 
  a. a communication technique that is often useful.
 b. providing less pleasant news between two more pleasant ideas.
 c. listening carefully.
 d. beginning and ending communication on positive note.

Question 2

Well-developing toddlers grasp the essential elements of a conversation: meaningful ___________________ _, intonation, inflection, facial expression, gesture, and give and take.
 
  Fill in the blank(s) with correct word

[kkenney]

Answer to Question 1

c

Answer to Question 2

words; sounds

[bucstennis@aim.com]

TYSM

[mcarey591]

Thanks for the timely response, appreciate it