This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: "Emotional labor" has been defined as: (Read 286 times)

JMatthes

  • Hero Member
  • *****
  • Posts: 578
on: Mar 24, 2019
"Emotional labor" has been defined as:
◦ The necessary involvement of the service providers emotions in delivering a service
◦ The cost to the company of dealing with emotional employees
◦ The need of employees to work hard to control their emotions
◦ The emotional wear and tear on service providers when dealing with guests
Marketing for Hospitality and Tourism ¦ Kotler, Bowen, Makens ¦ 7th Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by JMatthes on Mar 24, 2019

yotaSR5

  • Sr. Member
  • ****
  • Posts: 331
Reply #1 on: Mar 24, 2019
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 64% of students answer this correctly


JMatthes

  • Member
  • Posts: 578
Reply 2 on: Mar 24, 2019
Great answer, keep it coming :)

Alyson.hiatt@yahoo.com

  • Member
  • Posts: 354
Reply 3 on: Yesterday
Gracias!

« previous next »
 

Did you know?

Illness; diuretics; laxative abuse; hot weather; exercise; sweating; caffeine; alcoholic beverages; starvation diets; inadequate carbohydrate consumption; and diets high in protein, salt, or fiber can cause people to become dehydrated.

Did you know?

The term bacteria was devised in the 19th century by German biologist Ferdinand Cohn. He based it on the Greek word "bakterion" meaning a small rod or staff. Cohn is considered to be the father of modern bacteriology.

Did you know?

Limit intake of red meat and dairy products made with whole milk. Choose skim milk, low-fat or fat-free dairy products. Limit fried food. Use healthy oils when cooking.

Did you know?

Blood is approximately twice as thick as water because of the cells and other components found in it.

Did you know?

The top five reasons that children stay home from school are as follows: colds, stomach flu (gastroenteritis), ear infection (otitis media), pink eye (conjunctivitis), and sore throat.

Oceanic Crust Has a Well-defined Internal Structure Oceanic Crust Has a Well-defined Internal Structure
Sensory and Emotional Components of Pain Sensory and Emotional Components of Pain
This girl ran four spinning machines in a cotton mill in Whitnel, North Carolina. Only 4 feet, 3 inc This girl ran four spinning machines in a cotton mill in Whitnel, North Carolina. Only 4 feet, 3 inc
Emotional Pathways in the Brain Emotional Pathways in the Brain
Proportion of Women and Men in the U.S. Labor Force Proportion of Women and Men in the U.S. Labor Force
An educational institution has total direct labor and material costs of $1964 per student. Its ... An educational institution has total direct labor and material costs of $1964 per student. Its ...
Video: Polymerase chain reaction PCR - Animation

For a complete list of videos, visit our video library