This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: "Emotional labor" has been defined as: (Read 55 times)

JMatthes

  • Hero Member
  • *****
  • Posts: 578
on: Mar 24, 2019
"Emotional labor" has been defined as:
◦ The necessary involvement of the service providers emotions in delivering a service
◦ The cost to the company of dealing with emotional employees
◦ The need of employees to work hard to control their emotions
◦ The emotional wear and tear on service providers when dealing with guests
Marketing for Hospitality and Tourism ¦ Kotler, Bowen, Makens ¦ 7th Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by JMatthes on Mar 24, 2019

yotaSR5

  • Sr. Member
  • ****
  • Posts: 331
Reply #1 on: Mar 24, 2019
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 32% of students answer this correctly


JMatthes

  • Member
  • Posts: 578
Reply 2 on: Mar 24, 2019
Thanks for the timely response, appreciate it

meow1234

  • Member
  • Posts: 333
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

The most destructive flu epidemic of all times in recorded history occurred in 1918, with approximately 20 million deaths worldwide.

Did you know?

The familiar sounds of your heart are made by the heart's valves as they open and close.

Did you know?

The immune system needs 9.5 hours of sleep in total darkness to recharge completely.

Did you know?

People with alcoholism are at a much greater risk of malnutrition than are other people and usually exhibit low levels of most vitamins (especially folic acid). This is because alcohol often takes the place of 50% of their daily intake of calories, with little nutritional value contained in it.

Did you know?

Approximately 70% of expectant mothers report experiencing some symptoms of morning sickness during the first trimester of pregnancy.

The stages of labor and delivery. (A) During the dilation stage the cervix thins and dilates to 10 c The stages of labor and delivery. (A) During the dilation stage the cervix thins and dilates to 10 c
Sensory and Emotional Components of Pain Sensory and Emotional Components of Pain
Child Labor Rates and GDP Worldwide Child Labor Rates and GDP Worldwide
Emotional Knowledge Across Cultures Emotional Knowledge Across Cultures
The proportion of adults 55 to 64 in the labor force in Germany, Italy, and France is low and has ... The proportion of adults 55 to 64 in the labor force in Germany, Italy, and France is low and has ...
Proportion of Women and Men in the U.S. Labor Force Proportion of Women and Men in the U.S. Labor Force
Video: Chloroplast Structure & Light Dependent Reactions (Photosystem 1 and 2 Cyclic Electron Flow)

For a complete list of videos, visit our video library