Question 1
Which of the following is
not an element of managing a business process "end to end"?
◦ Identifying process experts to oversee specific functions across units.
◦ Designating a process owner.
◦ Setting performance standards.
◦ Establishing control and monitoring processes.
Question 2
Which of the following is
not true about business process management (BPM) and enterprise resource planning (ERP) systems?
◦ ERP systems encompass all functions and processes in an organization, but BPM systems are implemented at process or unit levels in an organization.
◦ BPM systems are process-centered, but ERP systems are data-centered.
◦ Organizations can use both ERP and BPM systems at the same time.
◦ ERP and BPM systems rely heavily on technology for communication and coordination.
TrUe....FaLsE
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