Question 1
Which of the following statements is true with regard to communication?
◦ Communication involves the transfer and understanding of meaning.
◦ Communication involves the mere imparting of meaning to another person or group.
◦ Perfect communication is not dependent on a channel and its richness.
◦ Perfect communication results in dissimilar mental models.
◦ Communication cannot be used to motivate and control employees in an organization.
Question 2
Norah Baines is one of the most devoted teachers at Oakwood Academy. She has been working with the institution for seven years and is expecting a promotion soon. However, Norah's candidacy for this promotion is passed over in favor of another less experienced male employee due to, in Norah’s view, her plans to start a family soon. Consequently, Norah expresses her concerns and even complains to other teachers and expresses her frustration and disappointment. Norah's communication falls into the ________ aspect of communication.
◦ feedback
◦ emotional sharing
◦ management
◦ informal
◦ facilitation
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